Working for The Royal Marsden

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Outpatient Reception Team Leader

NHS AfC: Band 4

Main area
Outpatient Reception Team Leader
NHS AfC: Band 4
Full Time 37.5 hours per week
Job ref
Royal Marsden NHS Foundation Trust
Employer type
The Royal Marsden Hospital
£25,489 - £28,513 pa inc
27/05/2019 23:59

Private Care at the Royal Marsden Foundation Trust are looking for a new team member to join the Private Care Administration Team as a Private Patients Outpatient Reception Team Leader. The post holder will be responsible for coordinating all administrative aspects of the reception services as well as providing a first-class reception service for all patients and relatives attending the Private Patients Outpatient Unit.

The post holder will be working closely with a multi-disciplinary team, including nursing staff, medical staff, allied health professionals and other clerical staff both within the Private Care units and throughout the rest of the Trust.  

The post holder will be expected to adopt a professional and caring attitude, offering patients and relatives a high standard of customer service, alongside colleagues with a polite and courteous manner in all aspects of communication.  A uniform will be worn at all times to ensure a neat and professional appearance.

Our Private Care team runs the most successful NHS private patient unit in the UK and all of the income generated is reinvested in research, facilities and clinical care for the benefit of all our NHS and private patients.  In 2020 we will be opening our new cancer centre for private patients located in Cavendish Square, Marylebone Central London.  

No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employerCare quality commission - Outstanding

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Apply online now

Further details / informal visits contact

Joanne Lightfoot, Private Care: Direct Dial: 020 7811 8593

If you have problems applying, contact

Recruitment Support Team
01629 690825