Working for The Royal Marsden

Join our world-class team and you will be part of a centre of excellence with an international reputation and a commitment to developing your career

Please wait, loading

Patient Experience Database Co-ordinator and Medical Secretary

NHS AfC: Band 3

Main area
NHS AfC: Band 3
Full Time 37.5 hours per week
Job ref
Royal Marsden NHS Foundation Trust
Employer type
The Royal Marsden Hospital
£23,213 - £25,195 pa inc
29/05/2019 23:59

Royal Marsden NHS Foundation Trust

Patient Experience and Database Administrator/Medical Secretary within the Pain Team

Cross site post, working at Fulham Road, Chelsea and Down Road, Sutton
Band 3(+ additional high cost area supplement)
Full time: 37.5 hours per week

The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and a leader in the field of cancer care with a successful record of innovation in nursing care, pioneering new treatments and the development of anti-cancer drugs.

The post holder will be required to work cross site at both our Chelsea and Sutton sites. The Patient Experience and Database Co-ordinator role provides an invaluable patient focused service, working within the clinical units of the hospital for patients, consultant surgeons and physicians. The main responsibilities will consist of inputting pain proformas on the Trust computer system (EPR), undertaking and supporting patients with data entry from questionnaires using tablets in our outpatient setting and maintaining accurate data entry and extraction onto the pain database.
In addition the successful candidate will provide high quality medical secretary support to our dedicated Clinical Nurse Specialist team, with support from the Pain team Medical PAs.

The successful candidate will be enthusiastic and experienced, who enjoys patient contact and working in a multi-disciplinary environment to support the delivery of a quality service. You must be able to demonstrate good communication skills, flexibility, reliability and have an organised approach to work.

Due to the nature of the role, we are looking for a dependable and highly adaptable individual who is able to work independently and has the ability to fit in quickly as part of a team.
This role is an excellent opportunity to develop an understanding of clinical research and the management of all aspects of cancer pain, whilst developing administrative skills in a fast moving and dynamic department within the NHS.

Data entry and patient focused experience in a relevant medical setting is required for this post. Excellent attention to detail, experience in meeting deadlines and knowledge of medical terminology are desirable.
Please note that this position will not attract a work permit or visa and so only applications from individuals already free to work in the UK without restrictions will be considered.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employerCare quality commission - Outstanding

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Suzanne Chapman CNS for the Pain Team

If you have problems applying, contact

Recruitment Support Team
01629 690825